Deleting your data

Last updated 4 November 2026

Three things you might mean by this, from the smallest to the largest. All of them are yours to ask for.

One photo

Sign in, find it in the queue, delete it. The photo and the caption written for it are gone from the store immediately. Nothing is kept as a copy.

Cutting off Instagram

Press Disconnect Instagram in Settings: the app deletes its access to your account straight away and posts nothing more until you connect again.

Or revoke the app's access from Instagram itself, without asking us: in the Instagram app, Settings → Website permissions → Apps and websites, and remove BarberPost. The moment you do, the app can no longer post as you. Either way, your queue and photos stay here until you ask for them to go.

Google is the same: press Disconnect Google in Settings, or remove BarberPost at myaccount.google.com/permissions.

Everything

Email hello@barberpost.com from the address your account uses, saying you want your account deleted. We do it within 7 days and reply when it is done. You do not have to give a reason.

What goes, in this order:

• Every photo and video of yours in the store, posted or waiting.
• Your whole queue, including every caption written for you.
• Any Google reviews the app is keeping for you to answer, and their suggested replies.
• Your shop's record: name, town, email address, scrambled password, Instagram token, Google connection, logo, colour and settings.

Afterwards there is no account to sign in to, and nothing of yours left in the app.

What we cannot delete

• Posts already on your Instagram. They are on your own account and under your control — delete them there, as you would any post.
• Copies held by the companies the app uses. Each keeps its own backups for a while before they age out: Resend, Anthropic, Meta (Instagram), Google (Business Profile), Vercel, Neon, Apple and Google (phone notifications), Telegram. We delete our side; we cannot reach into theirs.

If you would rather just pause

Ask and we will pause your account instead. Nothing posts, nothing is deleted, and it starts again when you say so. Email the same address.

BarberPost Ltd, 10 Flying Horse Walk, Nottingham, NG1 2HN. Registered in England and Wales, company number 17489260.